I've activated the plugin for presence indicators and all I'm getting is a null response, and the xml response gives me:
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This XML file does not appear to have any style information associated with it. The document tree is shown below.
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I've researched this and turned on the radio for anyone to request presnce (server > server settings > presence service > X Anyone) and allowed time for the cache to update. I'm still getting the same auth error shown. Is there something else to check?